Terms of Service

Terms of Service

Odyssey Spine & Pain

Last updated: [Date]

  1. Acceptance of Terms

    By accessing or using www.odysseyspine.com and any related pages, forms, features, or services operated by Odyssey Spine & Pain (“Odyssey Spine,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the website.

  2. Informational Use Only

    The content on this website is provided for general informational purposes only. It is not medical advice and is not a substitute for professional diagnosis, treatment, or emergency care.

    You should always seek the advice of a qualified healthcare provider with any questions regarding a medical condition or treatment.

  3. No Emergency Services

    This website is not intended for emergencies. If you believe you are experiencing a medical emergency, call 911 or seek immediate medical attention.

    Do not use this website to report urgent symptoms, request emergency care, or communicate time-sensitive medical concerns.

  4. No Doctor-Patient Relationship

    Use of this website, including filling out forms or submitting a contact request, does not create a doctor-patient relationship. A doctor-patient relationship is only established when expressly agreed to by Odyssey Spine & Pain through an appropriate clinical process.

  5. Appointment Requests and Forms

    If the website allows you to request an appointment, submit intake forms, or contact our office:

    1. You agree to provide accurate, current, and complete information.

    2. Submission of a form does not guarantee an appointment.

    3. We may contact you by phone, email, or text regarding your request.

    4. You should not submit highly sensitive or urgent medical information unless the form expressly states it is intended for that purpose.

    If a patient portal or secure communication system is available, separate terms or notices may apply.

  6. Privacy and Health Information

    Your use of the website may involve the submission of personal or health-related information. Our collection and use of such information is described in our Privacy Policy, and where applicable, our Notice of Privacy Practices.

    If there is any conflict between these Terms and our Privacy Policy or Notice of Privacy Practices regarding privacy or health information, the privacy documents control.

  7. Use of the Website

    You agree not to:

    1. Use the website for unlawful purposes.

    2. Attempt to gain unauthorized access to any part of the website, systems, or accounts.

    3. Interfere with the operation or security of the website.

    4. Upload malware, spam, or harmful content.

    5. Misrepresent your identity or provide false information.

    6. Use the website in a way that could harm Odyssey Spine & Pain, its patients, staff, or others.

  8. Intellectual Property

    All content on the website, including text, graphics, logos, images, design, and layout, is owned by Odyssey Spine & Pain or its licensors and is protected by applicable intellectual property laws.

    You may view and print content for personal, non-commercial use only. You may not copy, distribute, modify, or use the content for commercial purposes without our prior written consent.

  9. Third-Party Services and Links

    The website may contain links to third-party websites or services, including scheduling tools, map services, analytics, or forms. We do not control and are not responsible for third-party websites, content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.

  10. Disclaimer of Warranties

    The website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Odyssey Spine & Pain disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

    We do not warrant that the website will be uninterrupted, secure, or error-free, or that any content will always be accurate, complete, or current.

  11. Limitation of Liability

    To the fullest extent permitted by law, Odyssey Spine & Pain, its physicians, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or related to your use of the website.

    To the fullest extent permitted by law, our total liability for any claim arising from the website will not exceed the amount you paid us, if any, for using the website-related service giving rise to the claim, or one hundred dollars ($100), whichever is greater.

  12. Indemnification

    You agree to defend, indemnify, and hold harmless Odyssey Spine & Pain and its affiliates, officers, employees, contractors, and agents from any claims, damages, liabilities, losses, costs, and expenses arising from:

    1. Your use of the website.

    2. Your violation of these Terms.

    3. Your violation of any law or third-party right.

    4. Any information or content you submit through the website.

  13. Changes to the Website or Terms

    We may update or discontinue any part of the website at any time without notice. We may also revise these Terms from time to time. The updated Terms will be posted on this page with a new “Last updated” date. Your continued use of the website after changes are posted means you accept the revised Terms.

  14. Governing Law

    These Terms are governed by the laws of the State of [State], without regard to conflict-of-law principles.

  15. Contact Information

    If you have questions about these Terms, contact us at:

    Odyssey Spine & Pain

    45 Park Ave, New York NY 10016

    drimran@odysseyspine.com

    (423) 374-6726